FREQUENTLY ASKED

The questions worth answering.

If a question is not answered here, write to support@sentinelman.com. We read every message.

WHAT IT IS
Is this therapy?
No. SENTINEL MAN is a performance intelligence system, not a medical or mental health service. The clinical frameworks embedded in its design are methodology — they shape how the system reasons about your data. They are not clinical treatment delivered to you. If you need clinical care, see a clinician. If you are in crisis, call Lifeline on 13 11 14.
How is this different from Headspace, Calm, or BetterHelp?
Those products are designed around journalling, feelings language, and therapeutic check-ins. SENTINEL MAN is designed around decisions, operational state, and pattern intelligence. It tracks what you do, the conditions you do it under, and what produces results. It speaks the way men at the operational edge actually think. Different door. Different audience. Different category.
Why call it "performance intelligence" instead of "mental wellness"?
Because the framing changes who shows up. Men who would not open a wellness app will open this. The clinical work happens inside the performance frame — invisibly. The outcomes are the same. The door is different.
THE PRODUCT
How long until I see something useful?
Day 4 is when the system surfaces its first emerging signal. Day 7 is when a confirmed pattern appears in your data. Day 30 is when your full operating profile is built. The system is deliberately slow at first because it refuses to fabricate insight before the data supports it.
How long does the daily check-in take?
Under 90 seconds. Five inputs. No typing required unless you choose to add a carry-forward note. The check-in is deliberately minimal because a tool you do not use daily produces no intelligence at all.
What is a weekly objective?
One headline objective per Monday-week — what this seven-day window is about. The weekly objective is set on COCKPIT, persists for seven days, and is read into every daily brief that week as a frame above the daily primary objective. One call per week, not a list. The discipline is forcing one call.
What does the system give me beyond Day 90?
On the last day of every calendar quarter, THE SIGNAL fires — a 280–400 word digest of the 90 days you just lived: what crystallised, what is drifting, what the next quarter demands. At Day 365, the Annual Review fires once: the operator you were on Day 1, the operator you are now, what the record proves, what it warns, and the next year's call. Both are written from your record, not from a template.
Are debriefs searchable?
Yes. The DEBRIEF reader has clickable section anchors, a master/detail layout on desktop, and a search box that filters across all your debriefs with hit highlighting in the reader. Your weekly + quarterly + milestone debriefs become a referenceable record on yourself, not a one-time read.
What is the Decision Advisor?
When you face a significant decision, you submit it. Five AI models analyse it in parallel — the Reasoner (your history and principles), the Contrarian (kill shots and worst case), the Context Enhancer (second-order effects), the Predictor (what you will actually do), and the Pre-mortem (the most likely 90-day failure mode + the early-warning signal that would tell you it is failing). 26 seconds later, a single synthesised assessment arrives. Five perspectives, already resolved, with a failure-mode forecast attached.
What is the Pre-mortem lane?
A failure-mode forecast tied to the specific decision. Three lines: the most likely way this decision fails over the next 90 days, the early-warning signal you could observe to catch it failing in time to course-correct, and one guardrail to attach before you commit. Grounded in your actual data — references your operating principles and recent decisions, not generic risk advice.
Can I see what data the AI was given?
Yes. Every assessment ships with a calibration disclosure — a collapsible card showing exactly what inputs the council was reasoning from. Operator record (active principles, recent decisions used, profile fields filled, current check-in present), cohort archetype matched, and which lanes ran with which models. Trust by disclosure, not by claim.
What is FAST mode?
Sub-5-second response for live situations — a negotiation in progress, a board meeting, a deal closing on the phone. One sentence in. One risk flag and one question out. No five-lane council, no synthesis. 10 calls per day. For when 26 seconds of council time is too long.
What is REPLAY?
Submit a past decision plus what actually happened. The five-lane council retroactively assesses what it would have said at the time, contrasted with the outcome you logged. Best for decisions you got wrong — the proof is in seeing what your gut missed. 5 replays per day. Every replay is also content you can post (obfuscated) without exposing personal context.
What is the Cohort Percentile?
Your decision-quality and readiness benchmarked against the synthetic operator cohort matched to your archetype (founder under cash stress, executive in transition, etc.). Percentile rank, mode-mix comparison, plus one top-decile gap tactic. Activates with 10+ rated decisions or 14+ daily logs in the last 90 days.
What is Network Activation?
When you have overdue contacts in your network, SENTINEL generates 1–3 short outreach drafts — prioritised by leverage to your weekly objective, with a recommended channel (text/email/DM/call). Operator-voice, ready to copy-edit-send. 3 generations per day.
What is Dynamic Principle Refactoring?
Once a week (max), SENTINEL reads your decision outcomes and principle adherence and proposes ≤3 changes — additions, edits, or retirements — to your Operating Principles. Each proposal cites specific decisions as evidence. You review, accept what fits, reject what doesn't. The system never edits your principles for you.
What happens if I name someone in a decision?
If a contact alias from your network appears in the decision text, the Context Enhancer lane adds an Alliance Risk forecast — probability of relational damage to that person over the next 90 days, with the specific dynamic named. No probability is invented; if there's insufficient signal the system says so.
Will it tell me what to do?
No. The system produces intelligence. You make decisions. SENTINEL MAN gives you better information and better questions than you had without it. The decision authority stays with you. Always.
YOUR DATA
Who sees my data?
You. The data you enter is processed to deliver the product to you and is not sold, shared with third parties for marketing, or made available to your employer, your insurer, or your network. Read the Privacy Policy for the full disclosure of which systems process your data and why.
Where is my data stored?
On Australian-region infrastructure, encrypted in transit and at rest. The methodology that produces your intelligence is stored separately from the application and is not accessible from any public endpoint.
Can my employer see that I use it?
No. SENTINEL MAN is man-sovereign. You buy it. You own the data. There is no institutional layer, no employer involvement, no HR visibility. Nobody knows you use it unless you tell them.
Can I export my data?
Yes. Settings → Export Data delivers a CSV of every check-in, decision, and pattern at any time. You can also delete your account and all associated data permanently from the same screen.
PRICING & BILLING
Why is the iOS price higher than the web price?
Apple and Google take a 15–30% cut on in-app subscriptions. Subscribing through sentinelman.com via Stripe avoids that fee, so the web price is $24.99/mo or $249/yr. iOS and Android in-app pricing is $29.99/mo or $299/yr to offset the platform fees. You get the same product either way.
How does the free trial work?
Seven days. Locked. No card required to start. Full access to every engine for those seven days. If you do not subscribe at the end of the trial, your account becomes inactive — your data is preserved, you can resubscribe and pick up where you left off, no charge in the meantime.
Can I cancel anytime?
Yes. Cancel via Settings on web, or through the App Store or Google Play subscriptions screen on mobile. Cancellation takes effect at the end of the current billing period — no prorated refunds on monthly. Annual subscriptions can be refunded within 14 days of renewal if unused.
OPERATIONAL
What if I miss a day?
The system has a STANDBY mode for skipped days. No chase message, no guilt prompt. A man who is too crushed to check in does not need a system lecturing him. The next day you pick up where you left off. Your baseline calculation accounts for missed days.
I am in a mental health crisis. Should I use this?
No. SENTINEL MAN is designed to help men operate better over time. It is not designed for acute crisis management. If you are in immediate danger, call 000. If you are struggling now, call Lifeline on 13 11 14, MensLine Australia on 1300 78 99 78, or Beyond Blue on 1300 22 4636.
Does it work for men outside Australia?
Yes. The system is available globally. Crisis resources defaulted in-app are Australian — international users should adjust to their local equivalents.

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support@sentinelman.com
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